What are Reasonable Accommodations? Understanding Housing Complaints

Presented by: William Cooper, TWC &  R. David Fritsche, Law Offices of R. David Fritsche

In this course, you will learn about: 

TWCCRD is committed to the idea that through continuous education and outreach with all participants of the housing industry we build and strengthen the relationships between TWCCRD and the housing communities resulting in better service to all Texans.

All Housing investigators are gatekeepers of the Fair Housing Act, TWCCRD's goal is to build “Bridges Not Walls” with Texas front-line housing providers. Breaking down the “Us versus Them” mentality and gaining a true understanding of both our roles in the process.

Objectives

1. Participants will gain new understanding of what HUD requires of TWCCRD’s investigators.

2. Participants will be introduced to the Prima Facie elements utilized by TWCCRD Investigators.

3. Review of RAR interactive process and what is expected by investigators from you.

4. Why HUD requires comparable or comparable data.

5. Enhance and Improve your TWC Customer Care Experience.

Attendees can earn 3 CEC's!

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COURSE GOOD FOR EDUCATION TRACK