Professional Credential Programs


Looking to renew your NAA Designation? Not sure what CEC's count?
Click here to see the NAA guidelines.
Did you know? (Most) AAA courses count as a CEC credit!
Check out our Education Calendar for opportunities to earn CEC's!
Certified Apartment Manager (CAM) (Virtual) 
Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners’ investment goals. 
COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:
INSTRUCTOR: SUE WESTON
DATES:
Wednesday, January 31st - 10:00AM-11:00AM - Orientation
Thursday, February 8th - 9:00 AM - 1:00 PM - Day 1 (Industry Essentials & Marketing)
Thursday, February 15th - 9:00 AM - 1:00 PM - Day 2 (Legal & Maintenance) 
Thursday, February 22nd - 9:00 AM - 1:00 PM - Day 3 (Financial Management) 
Thursday, February 29th- 9:00 AM - 1:00 PM - Day 4 (Risk & Resident Experience) 
Thursday, March 7th - 9:00 AM - 1:00 PM - Day 5 (HR + Course Review)
LOCATION: VIRTUAL

Suppliers are important liaisons to the multifamily housing industry. This course is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The CAS program is ideal for new salespeople as well as veterans of the industry.

CAS Requirements-CAS candidates must have:
• completed the Supplier Success online training with Visto: Supplier Success | National Apartment Association (naahq.org) OR AAA Supplier Success (You may take ours for free with a paid registration/completion of the CAS Credential Course)  
• successfully completed the four required courses (which total 26 hours); and
• met all examination requirements within 6 months of declaring candidacy for CAS.

2024 UPDATES: The NAAEI Joint Program Administration and Curriculum Development Committees voted on their recommendations for both programs on October 31, after receiving compiled feedback from Q&A calls held with affiliate staff, NAA RVPs and the NAAEI Board of Directors:

CAS: Discontinue awarding new credentials; continue renewals  

  • No new applications after April 1, 2024 
  • Examinations no longer delivered after July 1, 2024  
  • Earned prior to July 1, 2024, will continue to use CAS designation.
  • Listed on public registry as Active or Inactive based on renewal activity.  
    COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:
    INSTRUCTOR: SUE WESTON
    DATES:
    Wednesday, January 31st - 10:00AM-11:00AM - Orientation
    Thursday, February 8th - 9:00 AM - 1:00 PM - Day 1 (Industry Essentials & Marketing)
    Thursday, February 15th - 9:00 AM - 1:00 PM - Day 2 (Legal & Maintenance) 
    Thursday, February 22nd - 9:00 AM - 1:00 PM - Day 3 (Financial Management) 
    Thursday, February 29th- 9:00 AM - 1:00 PM - Day 4 (Risk & Resident Experience) 
    Thursday, March 7th - 9:00 AM - 1:00 PM - Day 5 (HR + Course Review)
    LOCATION: VIRTUAL

Certified Apartment Leasing Professional (CALP)   

Leasing professionals are the first people prospective residents meet and are responsible for generating traffic, conducting leasing demonstrations, overcoming objections and qualifying prospective residents. This program teaches all these skills and more.

COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:

Instructor: TBD

Dates: TBD

Location: TBD

Next CALP Course TBD

Certified Apartment Portfolio Supervisor (CAPS)

This program’s curriculum emphasizes recruiting, retaining and engaging high-performing employees. You’ll also learn how to analyze and report property and portfolio financial results, conduct due diligence and community takeovers and oversee management agreements.

COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:

Instructor: TBD

Dates: TBD

Location: TBD

Next CAPS Course TBD

Certificate for Apartment Maintenance Technician (CAMT)

Offered in English/Spanish in 2024

Maintenance expenses are the single largest controllable element in any operating budget. This course is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program.

COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:

2023 CAMT in English Course

Instructor: 

Dates: TBD

Location: Austin Apartment Association 
8620 Burnet Road, Suite 475, Austin, TX 78757

Next CAMT Class TBD

*Please note this class needs 12 people to make. If 12 people are not registered, the course will have to be rescheduled. 

Thank you to our Education Sponsors!

Titanium Sponsor

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