City of Austin Launches New Permit Portal

The city’s Development Services Department has its new customer portal aimed at improving the online experience for city services.  This new portal should make it easier licensed contractors to find details about their permits, submit most types of applications, pay for permits and fees, schedule inspections and get immediate assistance through a live chat feature.   The portal is known as “AB+C” (Austin Build + Connect) and the improvements should help speed-up the process of obtaining permits for hot water tank and HVAC replacements.  AAA members operating in the City of Austin are strongly encourage to discuss this new portal with any licensed contractor hired to perform work on the property.  For questions or comments contact AAA staff at