Membership Renewal FAQ's

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Login to Renew your Membership

Once you are logged in, you will be able to view your invoice. If you are not listed as the main or billing contact for your company's membership you may not be able to view your invoice. If you need access to pay your invoice, please contact us.

Need to add a billing contact to your account? Let us know who should receive future invoices for your company by completing this online form. 

Membership Renewal FAQ's

What are my login username and password and how can I access my account online?

If you haven't already,  you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time. 

  • Follow this link.
  • Enter your email and follow the prompts.
    • If the email entered is connected to your profile, you'll be prompted to set your new password.
    • If we do not have the email on file in our new system, you'll be prompted to create a new account.
    • If you are on-site staff, please choose your property as the "Company".  (Properties automatically inherit the member benefits of the management company.)

Once you've logged in, you'll be taken to your Member Compass - This is your individual account and not a general company account. Our new portal for you to update your profile, see events that you are registered for, track education hours, pay invoices, and more. Be sure to keep your profile up to date!

How are my membership dues calculated?

Using one of the formulas below, you can calculate your AAA membership dues based on the total unit count of the management company or managing owner.  

Total Unit Count: 0-10 units = $250 flat fee
Total Unit Count: 11-2,000 units = $300 base fee + $2.10 per unit
Total Unit Count: 2,001 - 10,000 units = $300 base fee + $1.60 per unit
Total Unit Count: 10,000+ units = $300 base fee + $1.40 per unit

If you joined midway into the year, you receive a prorated invoice for your second year. Calculate the above number, divide by 12 to get a monthly total, and multiply by the remaining months from the month you joined.

How long is my membership valid?

Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2023, your 2024 dues are prorated based on the date you joined. 

Pro Tip: Anyone who works at your company has member benefits and can participate in events and networking opportunities!

Can AAA send individual invoices to each property in my portfolio?

No, AAA cannot separate dues into multiple invoices by property. Per the bylaws of the association, the management company or managing owner is the member. The company is invoiced one (1) time for all properties under that management company, which cannot be separated into multiple invoices by property. 

Some management companies opt to pay for the $300 base fee and let the properties pay for their fair share listed on the invoice. Check with your company to see how the base fee is allocated. 

How do I view the breakdown of properties I am being invoiced for? 

To receive a list of properties included in your invoice, please contact us. 

How can I figure out how much my properties should pay including the base fee?

The easiest way to figure out a property's fair share of membership dues is to calculate the per-unit cost and multiply it by the property's unit count. 

Total Dues Amount / Total unit count = Per Unit Cost
Per Unit Cost x Property Unit Count = Fair Share of Membership Dues

Example: 
ABC Management Company manages a total of 1,000 units. 

One Apartments (500 units) 
Two Apartments (300 units)
Three Apartments (200 units)

Total Annual Membership fees = $2,400
Per Unit Cost (breaking the base fee between units) = $2.40 ($2,400 dues / 1,000 ABC Mgmt Co total units)
One Apartments Dues = $1,200 ($2.40 per unit X 500 One Apts property unit count)

Can AAA accept multiple checks for one (1) invoice?

Yes, AAA can accept multiple checks from multiple properties for the dues invoice.  Make sure to include the invoice number when submitting payment. 

What else do I receive with my membership?

  • Three-in-One Membership:  All-inclusive membership to AAA, Texas Apartment Association (TAA), and the National Apartment Association (NAA). 
  • Member pricing on the New Career Center.
  • Access to NAA's Click & Comply program
  • Member discounts on resident screening services and through NAA's Open Door program.
  • And so much more! Access the list of your member benefits here.

What if my invoice is incorrect because my account needs to be updated?   

Contact our team! We are happy to assist with updates to your account – just call our Director of Membership Development, Sabrina Talerico Miller at (512)323-0990, or send us a message. 

What did my membership investment do in 2023?   

As we reflect on the last year, we are thankful for each and every one of our members and your investment in our industry. Here is a quick snapshot of some AAA accomplishments in the 2023 calendar year: 

  • Held 3nd Annual ATX Fest with a

  • Launched Quarterly Grind allowing members to connect and thrive over the 11 counties we serve

  • Hosted an intimate and exclusive 2nd Annual Elevate event.  Elevate serves as the Installation of our Officers, Board of Directors, and Products & Services Council.  We also thank outgoing board members for their service, recognize Lyceum graduates, award the Trailblazer Award, and present scholarships.

  • Held largest AAA Trade Show with over 200 exhibitors and over 1200 pre-registerd attendees.

  • 36 of your fellow members earned NAAEI professional credentials!
  • Hosted 35 seminars and credential courses with over 600 registrations including: New IROP, 3 Community Information Exchange webinars, 3 NEW AAA Informational Webinars, 5 New Fair Housing Friday Webinars and 12 Food for Thought Sessions. All of this totaling over 1,000 registrations for education. 
Access the list of your member benefits here

What are my login username and password and how can I access my account online?

If you haven't already,  you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time. 

  • Follow this link.
  • Enter your email and follow the prompts.
    • If the email entered is connected to your profile, you'll be prompted to set your new password.
    • If we do not have the email on file in our new system, you'll be prompted to create a new account.
Once you've logged in, you'll be taken to your Member Compass - This is your individual account and not a general company account. Our new portal for you to update your profile, see events that you are registered for, track education hours, pay invoices, and more. Be sure to keep your profile up to date!

How are my membership dues calculated?

Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2023, your 2024 dues are prorated based on the date you joined. Supplier members pay a flat fee of $471 annually per company, not by individual. 

Pro Tip: Since this is a company membership anyone who works at your company has member benefits and can participate in events and networking opportunities!

Can AAA accept online payment?

Absolutely!  Simply login to your member compass profile and click the open dues invoice to follow the prompts for secure online payments. Having trouble accessing your invoice? Contact us. 

What if my invoice is incorrect because my account needs to be updated?   

Contact our team! We are happy to assist with updates to your account – just call our Director of Membership, Sabrina Talerico Miller at (512)323-0990 or send us a message. 

What did my membership investment do in 2023?   

As we reflect on the last year, we are thankful for each and every one of our members and your investment in our industry. Here is a quick snapshot of some AAA accomplishments in the 2023 calendar year: 
  • Held 3nd Annual ATX Fest with a

  • Launched Quarterly Grind allowing members to connect and thrive over the 11 counties we serve

  • Hosted an intimate and exclusive 2nd Annual Elevate event.  Elevate serves as the Installation of our Officers, Board of Directors, and Products & Services Council.  We also thank outgoing board members for their service, recognize Lyceum graduates, award the Trailblazer Award, and present scholarships.

  • Held largest AAA Trade Show with over 200 exhibitors and over 1200 pre-registerd attendees.

  • 36 of your fellow members earned NAAEI professional credentials!
  • Hosted 35 seminars and credential courses with over 600 registrations including: New IROP, 3 Community Information Exchange webinars, 3 NEW AAA Informational Webinars, 5 New Fair Housing Friday Webinars and 12 Food for Thought Sessions. All of this totaling over 1,000 registrations for education. 

Access the list of your member benefits here.