Membership Renewal FAQ's

What are my login username and password and how can I access my account online?

If you haven't already,  you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time. 

• Follow this link.
• Enter your email and follow the prompts.
  • You'll be prompted to set your new password if the email entered is connected to your profile.
  • You'll be prompted to create a new account if we do not have the email on file in our new system.
  • If you are on-site staff, please choose your property as the "Company".  (Properties automatically inherit the member benefits of the management company.)

Once logged in, you'll be taken to your Member Compass - your individual account, not a general company account.

Keep your profile up to date here!

How are my membership dues calculated?

NEW for 2027, properties will be billed directly for their renewal rather than having membership dues billed through the management company!

Unit dues are billed to the Property directly, and the base fee is billed to the management company (this does not apply to those with 10 units or less). Below is the base management fee based on portfolio unit count and the dues per unit for the properties.  

Total Unit Count: 0-10 units:  $300 annually

Total Unit Count: 11-2,000: $375 management base fee | $2.54 per unit

More than 2,001 units: $475 management base fee | $2.29 per unit

If you joined midway into the year, you receive a prorated invoice for your second year. Calculate the above number, divide by 12 to get a monthly total, and multiply by the remaining months from the month you joined.

How long is my membership valid?

Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2026, your 2027 dues are prorated based on the date you joined. 

Pro Tip: Anyone who works at your company has member benefits and can participate in events and networking opportunities!

Can Renewals be Billed Directly to Properties?

Yes, that is how all renewals we be invoiced for 2027 with the exception of Independent Rental Owners with 10 or less units in their portfolio.

How do I know what unit bracket my property falls under for budgeting?

The dues rate per unit is based on the management company's portfolio with AAA. If you are unaware of which category your property would fall under and you are trying to budget for 2027, please contact us.

How do I view the breakdown of properties in my portfolio?

To receive a list of properties included in your base management fee, please contact us. 

What else do I receive with my membership?

• Three-in-One Membership:  All-inclusive membership to AAA, Texas Apartment Association (TAA), and the National Apartment Association (NAA). 
• Access to The AAA Hive, our online community platform.
• Member pricing on the  Career Center.
• Member discounts on resident screening services and through NAA's Open Door program.
• And so much more! Access the list of your member benefits here.

What if my invoice is incorrect because my account needs to be updated?   

Contact our team! We are happy to assist with updates to your account – just call our team at (512)323-0990, or send us a message. 

What are my login username and password and how can I access my account online?

If you haven't already,  you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time. 

• Follow this link.
• Enter your email and follow the prompts.
• You'll be prompted to set your new password if the email entered is connected to your profile.
• You'll be prompted to create a new account if we do not have the email on file in our new system.

Once logged in, you'll be taken to your Member Compass - your personal account, not a general company account.

Keep your profile up to date here!

How are my membership dues calculated?

Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2026, your 2027 dues are prorated based on the date you joined. Supplier members pay a flat fee of $555 annually per company, not by individual. 

Pro Tip: Since this is a company membership anyone who works at your company has member benefits and can participate in events and networking opportunities!

Can AAA accept online payments?

Absolutely!  Simply login to your Member Compass profile and click the open dues invoice to follow the prompts for secure online payments. Having trouble accessing your invoice? Contact us. 

What if my invoice is incorrect because my account needs to be updated?   

Contact our team! We are happy to assist with updates to your account – just call our Senior Director of Marketing and Business Development, Sabrina Talerico Miller at (512)323-0990 or send us a message.