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Seminars

You Bet Your Assets! What you need to know about ESAs, HUD & FHA (Virtual)

Tuesday, April 14, 2026
10:00 AM - 11:00 AM (CDT)

Zoom link in confirmation email

Event Details

Presented by: Victoria Cowart, CPM, NAAEI Faculty & Senior Director of Education/Enterprise Sales

Service animal or support animal? HUD or DOJ? FHA or ADA? Understanding the differences is crucial for compliance and effective property management.

In this session, Victoria Cowart, CPM, NAAEI Faculty will provide a comprehensive overview of assistance animals and accommodation requests, covering everything from the foundational basics to the key takeaways from the 2020 HUD Assistance Animal Notice. Designed for both on-site teams and regional managers, this session addresses one of HUD's most frequently cited complaint topics, equipping attendees with the knowledge to navigate these issues confidently and effectively. Don’t miss this opportunity to enhance your expertise in a high-impact area!

Takeaways:
● Learn the key differences between service animals and support animals.
● Understand the roles of HUD vs. DOJ and how FHA and ADA regulations apply.
● Get up to speed on the 2020 HUD Assistance Animals Notice.
● Gain practical guidance on handling accommodation requests compliantly.
● Address one of HUD’s most common complaint areas with confidence.

Attendees can earn 1 CEC!

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COURSE GOOD FOR FOLLOWING EDUCATION TRACKS:

For More Information:

Tatiana Knight
Tatiana Knight
Director of Education Austin Apartment Association (512)454-9375

Thank you to our Education Sponsor(s)!

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