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Fair Housing for Maintenance in English & Spanish (Hybrid Session)

Fair Housing for Maintenance in English & Spanish (Hybrid Session)

Learn about Fair Housing-the do's and don'ts for all maintenance personnel.

Thursday, March 28, 2024
1:30 PM - 3:30 PM (CDT)

Event Details

Presented by: Dedra Bouffard, CAM, CAS of The Liberty Group

with Co-Speaker Manuel Vasquez of Cortland Partners 

In this seminar, you will learn about: 

  • General Fair Housing Laws
  • How Fair Housing Laws impact the service team
  • How to avoid Fair Housing pitfalls
  • Handling reasonable accommodations
  • When is being too "friendly" too friendly
  • Mistakes that are being made when handling service requests
  • Ways to exceed customers' expectations
  • Q&A

Attendees can earn 2 CEC's!

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COURSE GOOD FOR EDUCATION TRACK

For More Information:

Tatiana Marchizano
Tatiana Marchizano
Director of Education Austin Apartment Association (512)323-0990

Thank you to our Education Sponsors!

Titanium Sponsor
Gold Sponsor