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Fair Housing for Maintenance

Fair Housing for Maintenance

Learn about Fair Housing and how it applies to maintenance.

Wednesday, August 9, 2023
9:00 AM - 11:30 AM (CDT)

Event Details

Presented by: Dedra Bouffard, CAM, CAS of The Liberty Group

with Guest Speaker Courtland Audain of Berkshire Communities

In this seminar, you will learn about: 

  • General Fair Housing Laws
  • How Fair Housing Laws impact the service team
  • How to avoid Fair Housing pitfalls
  • Handling reasonable accommodations
  • When is being too "friendly" too friendly
  • Mistakes that are being made when handling service requests
  • Ways to exceed customers' expectations
  • Q&A

Attendees can earn 3 CEC's!

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For More Information:

Tatiana Marchizano
Tatiana Marchizano
Director of Education Austin Apartment Association (512)323-0990

Thank you to our Education Sponsors!

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