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Food for Thought: Pets, Residents & Operations

Wednesday, August 5, 2026
12:00 PM - 1:00 PM (CDT)

Event Details

Presented by: Alex Pawtner, Pawtner

In this Food for Thought session, you will learn about:

This session will show luxury and Class-A apartment teams how growing resident demand for trusted pet help is showing up operationally on site, where the common friction points emerge for leasing staff, and what a structured pet-service amenity model looks like when the goal is to improve resident experience without creating another coordination burden for onsite teams. 

Learning Objectives: 

- Resident pet demand trends in luxury and Class-A communities
- Common friction points for leasing teams when pet-service requests come in ad hoc
- How buildings are managing it today (informal referrals to resident-led workarounds)
- What a structured amenity approach looks like without adding coordination burden to onsite teams
- Q&A discussion tailored to AAA attendees

Attendees will earn 1 Continuing Education Credit (CEC).

COURSE GOOD FOR EDUCATION TRACK

For More Information:

Tatiana Knight
Tatiana Knight
Director of Education Austin Apartment Association (512)454-9375