Why choose a career in the apartment industry?
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WHICH IS YOUR PATH?
- Property Manager
Under the direction of the Regional Manager, the Property Manager is responsible for day-to-day operations and maximizing the performance of the property. This role provides exceptional customer service to both residents and prospects in order to increase renewals revenue and overall satisfaction. The Property Manager supervises on-site staff and is responsible for leading, developing and engaging them in order to be successful while minimizing employee turnover. This individual will be strategic in their efforts to increase revenue and provide a Return on Investment (ROI) for the company. - Assistant Property Manager
The Assistant Property Manager, under the guidance of the Property Manager, is responsible for all aspects of
property operations. This role includes assisting in financial operations, monitoring leasing performance, and
managing the renewal process. The Assistant Property Manager often takes on, or shares, the role of
bookkeeper as well. Another important aspect of this position is customer service, as Assistant Property
Managers often meet with residents to discuss and resolve challenges as well as take suggestions for
improving the community. - Leasing Professional
A Leasing Consultant is an entry level position in the property management field and is the primary point of
contact for all potential customers. When prospects visit in person, their focus is to greet them and highlight
the advantages of living at that property. This includes touring, explaining amenities, reviewing price options
and completing lease paperwork. Follow up on customer leads from phone calls and online inquiries is also
imperative in assisting with marketing efforts. Leasing Consultants will generate qualified traffic by becoming
involved in the local community as well as participating in outreach programs. - Maintenance Technician
A Maintenance Technician is responsible for keeping the appearance of the property in excellent condition,
both inside and out. There are no typical days, as change is a constant. Daily responsibilities could include
running work orders, (electrical, plumbing, HVAC, etc.), appliance repairs and exterior maintenance. In
addition, maintenance technicians often have to respond to afterhours emergencies. Therefore, being on-call
is part of the job responsibilities.
HOW TO GET STARTED
If you are completely new to the apartment industry or have experience in the real estate industry, we suggest starting with an education plan of action. Even if you have transferable skills from a previous career, we suggest familiarizing yourself with important industry topics, most importantly Fair Housing and knowledge of the TAA Lease Agreement.
Apartment Maintenance Professional Certificate
This program is designed for individuals looking to be a maintenance technician in the apartment industry. If interested, contact Addie Kellington with Goodwill Industries at 512-637-7131.
Apartment Leasing Professional Certificate
This program is designed for individuals looking to be a leasing professional in the apartment industry. If interested, contact Addie Kellington with Goodwill Industries at 512-637-7131.
- Texas Apartment Association (TAA) offers two excellent online courses: Fair Housing for Leasing Consultants & Managers and TAA's It the Lease You Should Know.
- TAA's Lease Contract Overview that highlights important information offered in English or Spanish.
Apartment Maintenance Professional Certificate
This program is designed for individuals looking to be a maintenance technician in the apartment industry. If interested, contact Addie Kellington with Goodwill Industries at 512-637-7131.
Apartment Leasing Professional Certificate
This program is designed for individuals looking to be a leasing professional in the apartment industry. If interested, contact Addie Kellington with Goodwill Industries at 512-637-7131.