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CALP Credential Course

CALP Credential Course

FREE Special Promo: Leasing Issues (recording) after registrating!

Monday, September 26, 2022 at 8:30 AM (CDT) to Thursday, September 29, 2022 at 4:30 PM (CDT)

Event Details

Instructor: Charlotte Pisciotta, VP, Full House Marketing, Inc.

**Special Promo: Register with the early bird ticket and receive a FREE recording of the webinar: Leasing Issues with Corey Rogers. 

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.


  • Using technology to generate traffic
  • Measuring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Researching the competition and building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Creating effective marketing plans
  • Relationship sales processes and evaluating your personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Preparing prospects for the next steps in the rental process
  • Applying fair housing law and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • Move-in processes
  • Responding to resident issues and maintenance requests
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey

To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy
*Payment for this course must be received before course begins.

Are you an ACE subscriber? Get 10% off your CALP registration with the ACE Subscription Ticket. Learn more about the ACE Education Subscription.

Good for the following Education Tracks:


September 26
8:30 AM - 4:30 PM CALP Day 1
September 27
8:30 AM - 4:30 PM CALP Day 2
September 28
8:30 AM - 4:30 PM CALP Day 3
September 29
9:00 AM - 1:00 PM CALP Review (Optional)

For More Information:

Tatiana Marchizano
Tatiana Marchizano
Director of Education Austin Apartment Association (512)323-0990

Thank you to our Education Sponsors!

Titanium Sponsor